System-generated random passwords have maximum pass- word security and are highly resistant to guessing attacks. However, few systems use such passwords because they are difficult to remember. In this paper, we propose a system- initiated password scheme called “Surpass” that lets users re- place few characters in a random password to make it more memorable. We conducted a large-scale online study to evaluate the usability and security of four Surpass policies, varying the number of character replacements allowed from 1 to 4 in randomly-generated 8-character passwords. The study results suggest that some Surpass policies (with 3 and 4 character replacements) outperform by 11% to 13% the original randomly-generated password policy in memorability, while showing a small increase in the percentage of cracked pass- words. When compared to a user-generated password complexity policy (that mandates the use of numbers, symbols, and uppercase letters) the Surpass policy with 4-character replacements did not show statistically significant inferiority in memorability. Our qualitative lab study showed similar trends. This Surpass policy demonstrated significant superiority in security though, with 21% fewer cracked passwords than the user-generated password policy.
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